Turnkey services: Managed security providers are just a few clicks away
Managed Service Providers (MSPs) have good reason to be optimistic about the future. Among other things, Gartner predicted as early as 2019 – i.e. before the pandemic – that the global market for public cloud services will grow by 17 percent in 2020 to a total of 266 billion dollars. This trend is unbroken and has become even stronger due to the consequences of COVID 19. Developments such as the home office and remote working do their part to ensure that awareness of security and data security is growing disproportionately.
One strikes the same horn current study by Bitkom based on IDC data. Accordingly, 6.2 billion euros will be spent on hardware, software and services in the field of IT security in Germany in 2021. This corresponds to 9.7 percent more than in the previous record year 2020 with 5.6 billion euros. 50 percent of the total market is spent on services.
With an average growth of 9.5 percent per year, around 8.9 billion euros in sales would be achieved with IT security solutions in 2025.
So there is demand and managed services are already an integral part of the channel. For resellers, the only question that arises is which partners they want to go on the journey into the digital future with and what range of services they can offer. Ultimately, in addition to hardware and applications, automation, usability and the billing models of services also play a role in the mix of offers.
Der Value-Added Distributor Arrow for this very reason has its cloud platform ArrowSphere that provides processes such as subscription management, invoicing and implementation. This is how Arrow creates transparency and supports the expansion and transformation of services.
It is precisely with such offers that resellers manage to stand out from their competitors in the MSP jungle. The result is better margins and, ultimately, lasting customer loyalty. The fact that customers need support is not only shown by the growing demand for managed security services, especially among small and medium-sized companies.
Regardless of the size of the company, the same challenges apply to all companies. IT structures are becoming more and more complex and the demands on data usage are increasing. Data is not only becoming more extensive, it is also an important currency for companies in terms of evaluation options and the basis for strategic decision-making.
Companies have to choose between three alternatives. You can maintain your own IT department, you can outsource the entire company IT or you can entrust more or less large parts of your infrastructure to a Managed Services Provider (MSP), relieve the workforce and still retain control over the structure and processes.
Another advantage of MSPs is that existing installations are retained – regardless of whether they are on premise or in the cloud. The customer always remains in charge of his own house. He determines the scope of the services agreed in the Service Level Agreement. His IT department can concentrate on its core tasks and still has round-the-clock access to all assets and, if necessary, well-trained professionals as contact persons.
Scalability and interoperability are further offers with which MSSPs can score. Management platforms such as ArrowSphere offer services and offers precisely and precisely coordinated and also bundle billing.
Arrow, together with security provider Fortinet, has put together several solutions and offers with which resellers can differentiate themselves through MSS in their market environment.
Fortinet offers a wide range of integrated, automated products: from network, cloud, application and access security to Network Operations Center (NOC) and Security Operations Center (SOC). Arrow, together with Fortinet, provides existing MSSs and expands them with advanced services such as:
SD-WAN, including Managed Secure SD-WAN Service
SOC services, including SIEM-as-a-Service, Managed Detection and Response
Multi-Cloud-Security, einschließlich Cloud WAF-as-a-Service, Cloud-Security-Hub, Secure-Web-Gateway-as-a-Service und UTM-as-a-Service
With Fortinet Managed Services for Security and Monitoring, MSSP arm themselves against the risk and effects of cyber attacks. They also expand the company’s security operations by connecting people, skills, processes and technology through the ArrowSphere platform.
Arrow partners have access to the ArrowSphere management platform for precise billing and targeted monitoring. This tool was specially developed to harmonize and simplify interfaces between cloud computing, partners and end users.
As a Fortinet partner, you can use the FortiSIEM and FortiMail services on ArrowSphere from partner status Advanced.
Regardless of whether channel customers are entering the cloud or are already one of the big players: ArrowSphere offers functions and solutions to develop and differentiate every business model. From billing and consolidated analyzes to self-service portals that can be personalized for customers to deep API integrations.