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Under Omicron’s Conditions, Tips for Dealing with Canceled or Delayed Flights

If you choose to travel despite the flight delay, you should speak with the airline’s staff to discuss your options, and you should get a seat on the next flight if possible.

The spread of the mutated “Omicron” strain of the emerging corona virus has caused the cancellation of thousands of flights around the world, and there are some important things you should know if you encounter a similar situation.

In a report published by the New York Times (New York timesAmerican writers, Concepcion de Leon and Gilan Yensou, say that a number of flights were also postponed due to bad weather and maintenance problems, coinciding with a period that usually witnessed a significant increase in the number of flights to celebrate Christmas.

A week ago, more than 2,800 flights were canceled globally, including at least 1,172 American flights, according to statistics published by Flight Aware.

In light of the current conditions in the world, here are these tips to deal optimally with canceled or delayed flights.

You must make sure you have all the documents needed to travel, such as a negative COVID-19 test or a vaccination passport (French)

Prepare well for the trip

If possible, try to book directly through the airline rather than through online travel agencies, as this reduces the possibility of changing the itinerary in the event of cancellation or delay.

“Either way, your rights are guaranteed by law,” says Scott Keys, founder of Scott’s Cheap Flights, which specializes in tracking and emailing airline tickets to customers. “Either way, your rights are guaranteed by law. But dealing with an airline is generally much easier and more efficient.” .

You should also make sure you have all the documents needed to travel, such as a negative COVID-19 test or a vaccination passport.

“A lot of people don’t have accurate information before they get to the airport, so a lot of issues are not clear to them,” says Michael Holtz, chief executive of Smart Flyer in New York.

Holtz recommends checking in 24 hours in advance and, if possible, traveling with just a hand baggage to skip the often very long baggage delivery lines.

It is also advisable to constantly check the flight data, to be aware of any emergency changes, and it is useful to download the application of the airline so that you can track your flight in real time.

Some airlines compensate their customers if the delay is caused by a mechanical failure or a problem related to its staff (French)

What do you do if the flight is delayed?

Under US federal law, airlines are obligated to compensate customers if a flight is significantly delayed and the passenger prefers to cancel travel, and the airline’s website can be checked for the airline’s contract of carriage policies.

If you choose to travel despite the flight delay, you should speak with the airline’s staff to discuss your options, and you should get a seat on the next flight if possible.

Keys explains that the airline can be contacted to determine the alternative option, but if you book through an online travel agency, you will need to contact them to resolve the issue, because “the airline will generally not want to do business with you,” Keys explains.

Under federal law, you can’t get any compensation if you choose to continue your flight, but some airlines compensate their customers if the delay is caused by mechanical failure or a problem with their staff.

On the other hand, if the delay is due to bad weather, and you find yourself stuck in a foreign country, you will pay for housing and food expenses yourself.

Passengers waiting to go through security at Denver International Airport earlier this year.Credit...Hyoung Chang/MediaNews Group, via The Denver Post, via Getty ImagesAirlines often give travel vouchers in lieu of financial compensation, and they are usually valid for a year (Getty Images)

What to do if the flight is canceled?

If your flight is canceled by the airline, you will get a seat on a later flight, or a full refund if you decide not to travel. If the trip includes more than one stop, the unused amount of the trip will be refunded.

Often times, airlines offer travel vouchers in lieu of financial compensation, and they are usually valid for a year.

“For this reason, it is very important to know your rights under the law if you decide to cancel the trip, and to receive monetary compensation instead of a voucher,” Keys says.

If you decide to go on a later trip

If you decide to travel on a later flight, you should speak to the gate clerk or the customer service desk, and Keys recommends doing prior research to see which flight is right for you, including searching for flights with partner airlines.

In recent years, travelers have taken to social media to express their dissatisfaction with flight cancellations or delays.

“In general, airlines will be more cooperative in terms of compensation if the flight is cancelled,” Holtz says.

Keys recommends that customers speak courteously with airline agents to obtain appropriate compensation.



Reference-www.aljazeera.net

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